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Miami Heat – Account Manager, Sales (Completed)

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The Miami Heat  have won  three league championships (2006, 2012 and 2013), five conference titles and 11 division titles. In 2013, Forbes valued the Heat at $625 million, sixth-most-valuable among NBA franchises. The Heat most recently was searching for several account Manager, Sales positions responsible for selling season tickets, partial plans, holiday plans, and premium sales.

Job Description:



The following are examples of the various functions required. The job requirements are not limited to the items on this list.

  • Prospect new sales opportunities through the sale of season and group tickets, partial plans, holiday plans, and premium seats.
  • Generates new sales through telemarketing, by making 50 calls a day.
  • Generates new sales by setting at least 8 outside appointments a week.
  • Must be eager and willing to work with other team members on our staff.
  • Develop and maintain call logs on a daily, weekly, and monthly basis.
  • Work with Ticket Sales Manager to establish monthly and annual goals.
  • Develop and implement tracking system for each account.
  • Maintain Smartsell database for communicating with contacts, including mailing lists, fax numbers and e-mail.
  • Disseminate all pertinent information to responsible parties within the HEAT Group and other partners.
  • Work on special projects that multi-task across various departments
  • Build loyalty and develop strong relationships with new and current customers.
  • Work extended and/or irregular hours including nights, weekends and holidays as needed.
  • Attend NBA, and AmericanAirlines Arena events as scheduled.
  • Assist other departments as necessary.
  • Staff Ticket Sales Tables during Arena/Game events as well as outside functions such as luncheons, business shows, conventions, etc.

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